About AsburyLarry H Miller Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Specialist at Larry H Miller Hyundai Peoria, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Specialist who will help us redefine the car-buying experience.The BDC Sales Appointments Specialist is responsible for managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on vehicle inventory, research issues and provide solutions or alternatives. Effective communication and a positive attitude are top traits rockstar agents exhibit! • Make and receive a high volume of inbound/outbound calls • Respond to phone inquiries in an efficient professional manner • Reply to on-line email leads and requests for sales information within store’s standards • Maintain a log of daily activities and completed daily tasks • Set appointments as necessary • Follow up with customers to confirm appointments • Utilize the manufacturer’s prospecting and marketing tools if applicable • Maintain a log of customers who visit the dealership • Previous experience with Internet/Web response centers is a plus • Great communication and customer service skills is required • Excellent phone presence is required • Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must • Prior sales, call center, or BDC experience required • Ability to speak multiple languages is a plus • Must be at least eighteen years of age • Must be able to pass pre-employment screens (background and drug test)Company Benefits:Pay and Recognition: • Semi monthly pay • Paid holidays & paid time off • Deferred Holiday Pay Match • Paid training • Stock Awards(select management and front-line team member’s eligibleInsurance / Retirement: • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans • Up to 12 weeks paid pregnancy leave (disability leave) • Paid Parental Leave • Health savings • Flex spending accounts (tax free) • Short-term and Long-term disability plans • Life Insurance (Whole Life and Term) • 401k with company matchLearning, Tuition Assistance and Career Development: • Digital career path tool to assist with career development • Continuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages: • Student loan relief resources • Employee assistance program • Employee discounts on parts and service repairs • Scholarship awards • Opportunities to join our community service initiatives, which includes paid volunteer hours • Aggressive Employee referral program with bonus opportunitiesINDOTHERAsbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.