About AsburyKoons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.Parts Director - Koons White Marsh ChevroletPosition Summary: Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, and staff utilization, security, pricing, merchandising, displaying and advertising. Responsible for departmental budgeting, forecasting, recruiting, training, and performance evaluations.Compensation: $15.00 per hour; this position is eligible for commission and bonuses.Essential Duties and Responsibilities:1. Strives to contribute to the store’s efforts to deliver an exceptional guest experience to our guests by making it a top priority to help other team members who are serving out guests (e.g., by being highly responsive to those team members’ requests for information or assistance that will help them serve our guests). Never think “that’s not in my job description”. Wowing our guests is the job of EVERY team member, even those who don’t interact directly with guests!2. When interacting with guests, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests).3. Serves as a role model/servant leader and ensures that the core values of the company are encompassed in behavior at all times.Recognizes and praises team members for exceptional performance and providing great guest expectations.When making a request or communicating a decision, explains the “why” behind it.Rarely shows strong negative emotions such as impatience, frustration, or anger.No task is beneath him/her; willing to perform routine tasks when needed.Is humble – whenever possible, gives credit to others instead of him/her self.When others make honest mistakes, doesn’t hold it against them and views it as a learning experience.Actively invites team members’ ideas, questions and concerns.Encourages team members to ask for help or support and genuinely welcomes the opportunity to assist.Attentive when others are speaking (e.g., good eye contact and no looking at his/her mobile device.Demonstrates professionalism (e.g., shows proper phone etiquette and avoids profanity and sarcasm).Avoids interrupting people; lets team members finish their thoughts.Encourages team members from different departments to collaborate in ways that enhance the guest experience.4. Treats all co-workers, customers, and vendors professionally and with respect.5. Attendance and Punctuality.6. Adheres to Company Policies and Procedures.7. Maintains a clean and organized work area.8. Maintains a professional appearance and adheres to the dealership dress code.9. Forecasts goals and objectives for the department and strives to meet them. Communicates objectives to department staff.10. Hires, trains, motivates, counsels and monitors the performance of all parts department staff.11. Prepares and administers an annual operating budget for the parts department based on Retail, Wholesale and Customer-Pay (Repair Order) sales plus overall Gross and Net Profits.12. Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.13. Establishes pricing parameters in each customer category that generates sufficient gross profit to produce a satisfactory profit, while maintaining customer loyalty.14. Establishes individual parts inventory levels and balances them for maximum turnover.15. Ensures that parts inventory’s True Turn is _____ times per year. Monitors Gross Turns to remain within Asbury guidelines.16. Monitors and adjusts Days’ Supply for critical and fast-moving parts’ categories and numbers.17. Monitors and adjusts inventory to minimize obsolescence. Maintains Inventory Aging guidelines.18. Ensures that all Warranty parts are properly tagged, stored and returned when requested, so that the dealership recovers full credit from the factory.19. Supervises stock order procedures.20. Sets and enforces a policy on the special ordering of parts, plus S.O. aging. Ensures that stock orders represent at least _____ percent of all orders.21. Analyzes sales, expenses and inventory monthly to maintain profit goals.22. Develops and administers an aggressive wholesale parts program to produce gross and net profits.23. Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.24. Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.25. Daily monitors Open Parts Invoices.26. Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.27. Provides technical assistance to parts department employees.28. Monitors parts department employees’ payroll records and ensures that each employee has a signed pay plan and job description. Budgets department Personnel Expense as _____ % of Gross Profit.29. Coordinates a prompt, efficient and timely flow of paperwork.30. Directs shipping and receiving efforts to ensure timely processing.31. Monitors daily and monthly reports in a timely manner.32. Develops and ensures staff utilizes a lost sales tracking report.33. Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.34. Develops sales promotions. Refreshes promotions on a timely basis.35. Takes advantage of all manufacturers’ inventory co-op advertising.36. Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction and loyalty.37. Ensures that customer complaints are handled immediately and according to the dealerships guidelines.38. Ensures that all dealership purchases are properly accounted for before payment is made.39. Assists in the collection of past-due accounts.40. Enforces safety requirements, including but not limited to, forklift training and operation, processing of MSDS sheets on all products carried and OSHA Right-to-Know.41. Ensures that staff maintains a professional appearance.42. Follows federal, state and local law as well as company policy about safeguarding all information.43. Keeps current with annual HR training along with any other training that might be required for this position.44. Follows all company policies and procedures. Notifies GM of any illegal or improper activity.45. Timely individual department personnel performances have been evaluated according to Asbury guidelines. Individual goals have been set and communicated for performance and promotion.INDPARTSAsbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, citizenship, age, disability, pregnancy, sexual orientation, gender identity, military leave or veteran status, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace. We are a Drug-Free workplace. Upon hire, you will be asked to complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background check will not automatically disqualify a candidate from employment. We participate in E-Verify.