About AsburyPark Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.At Park Place Dealerships, our goal is to ensure an "extraordinary experience" for our clients. We believe our Members (employees) deserve this as well. Everyone on our staff is a Park Place advocate who shares our passion and values. Our ideal candidates are confident, passionate people looking to grow and succeed with one of the most successful organizations in Dallas/Fort Worth.PURPOSE OF THE PORSCHE SERVICE DIRECTOR POSITION • Ensure an extraordinary client experience while creating client advocates • Manage, organize, supervise, and develop the Dealership Service Department to: ◦ Maximize profitability ◦ Increase client satisfaction ◦ Maintain factory-dealership relationshipsESSENTIAL DUTIES AND RESPONSIBILITIES(Other duties may be assigned) • Understand and assist with all functions of the Service Manager role • Drive and operate vehicles as required • Set monthly and annual objectives/forecasts for service department sales and profit • Establish and maintain systems to track sales and production performance daily • Determine short and long-term staffing requirements • Establish and monitor goals for member development programs • Set client satisfaction index goals and coordinate plans for achievement • Collaborate with the Parts Manager to ensure proper inventory levels • Participate in operational planning • Establish written departmental policies and procedures, including: ◦ Hiring practices ◦ Hours of operation ◦ Pay plans and pay levels ◦ Written job descriptions ◦ Member training and standards of performance ◦ Member records and motivation ◦ Plant and equipment maintenance ◦ Discipline, fringe benefits, and security • Review performance of each department manager • Understand and utilize the Client Concern Resolution (CCR) process • Adhere to the Park Place Privacy and Information Security Policy • Attend weekly department meetings • Attend weekly manager meetingsJOB REQUIREMENTS • Strong “people” skills and a genuine desire to serve clients • Positive attitude and teamwork mindsetEDUCATION AND/OR EXPERIENCE • Bachelor’s degree (B.A.) from a four-year college or university • 1–2 years of related experience and/or training • Or an equivalent combination of education and experience • Proficiency in Microsoft Excel, Word, and OutlookCERTIFICATES, LICENSES, REGISTRATIONS • Operator's Driver's License (must be insurable)PHYSICAL DEMANDS • Regularly required to talk or hear • Frequently required to: ◦ Stand, walk, and reach with hands and arms • Occasionally required to: ◦ Use manual dexterity ◦ Stoop, kneel, crouch, or crawl • Must frequently lift and/or move up to 50 pounds • Specific vision requirements: ◦ Close vision, distance vision, color vision ◦ Peripheral vision, depth perception ◦ Ability to adjust focusOTHER COMPETENCIES • Results-Oriented • Decision Making • Organizational Skills • Teamwork • Interpersonal Skills and Relationship Building • Flexibility • Stress Tolerance • Responsive and Proactive • Accountability • Developing OthersPay and Recognition: • Weekly pay • Paid holidays & paid time off • Paid training • Performance and production bonuses (select positions) • Stock equity grant awards (select management and front-line team member’s eligible!)Insurance / Retirement: • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans • Up to 12 weeks paid pregnancy leave (disability leave) and one week parental leave after one year of employment • Health savings • Flex spending accounts (tax free) • Short-term and Long-term disability plans • Life Insurance (Whole Life and Term) • 401k with company matchLearning, Tuition Assistance and Career Development: • Digital career path tool to assist with career development • Continuous training through LMS • Professional growth and development opportunitiesAdditional advantages: • Student loan relief resources • Employee assistance program • Employee discounts on vehicle purchases, parts and service repairs • Scholarship awards • Opportunities to join our community service initiatives • Aggressive Employee referral program with bonus opportunitiesINDMANAGERPM22Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.