About AsburyTotla Care Auto is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.Reports to: Account Department ManagerPrimary Duties: • Answer inbound calls quickly and efficiently • Answer and assist customers in a friendly and courteous manner • Communicate with appropriate personnel regarding any customer issue to ensure customer satisfaction • Send Supplies to dealerships as requested • Gathers information to aid customer in transferring their contract to a new owner • Provide 3rd party quotes to dealerships as requested • Process inbound mail • Assists Senior Account Representatives • Performs other tasks assigned by supervisorJob Qualifications: • High school diploma or the equivalent • Ability to read and comprehend instructions and information • Excellent communication skills • Detailed oriented • Ability to use office equipment and computers • Relies on experience and judgement to plan and accomplish goals • A certain degree of creativity and latitude is required • Effective time management and ability to multi-task • 5 years of experience in the field or in related areaCompany Benefits:Pay and Recognition: • Paid holidays & paid time off • Paid training • Stock Awards(select management and front-line team member’s eligibleInsurance / Retirement: • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans • Up to 12 weeks paid pregnancy leave (disability leave) • Paid Parental Leave • Health savings • Flex spending accounts (tax free) • Short-term and Long-term disability plans • Life Insurance (Whole Life and Term) • 401k with company matchLearning, Tuition Assistance and Career Development: • Digital career path tool to assist with career development • Continuous training through Asbury's Internal Learning Management SystemProfessional growth and development opportunities Additional advantages: • Employee assistance program • Employee discounts on parts and service repairs • Scholarship awards • Opportunities to join our community service initiatives, which includes paid volunteer hours • Aggressive Employee referral program with bonus opportunitiesINDOTHERAsbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.